{"id":1608,"date":"2020-07-23T20:16:03","date_gmt":"2020-07-23T17:16:03","guid":{"rendered":"http:\/\/www.eclipsecasino.com\/blog\/?p=1608"},"modified":"2020-07-24T20:49:11","modified_gmt":"2020-07-24T17:49:11","slug":"how-to-become-an-account-manager-in-10-days","status":"publish","type":"post","link":"https:\/\/www.eclipsecasino.com\/blog\/how-to-become-an-account-manager-in-10-days\/","title":{"rendered":"How to Become an Account Manager in 10 Days"},"content":{"rendered":"

My name is Olivia, and I decided to share my story about how I became an Account Manager at Eclipse. First of all, don\u2019t mind the title of the article: it all took me a little bit more than 10 days, but I liked the pun with my favorite rom-com movie title.\u00a0<\/span><\/p>\n

It all started when I decided to try myself as a Customer Support Representative and work at an online casino. I passed my interview with flying colors and soon enough I was already sitting at my desk, learning all the materials generously provided to me by my supervisor. At first, I was overwhelmed by the abundance of information I needed to learn in order to properly help clients because I was new to the world of online casinos. But what helped me there was the fact that I am passionate about talking to people and being able to help them solve their problems. I\u2019m a fast learner, and soon my overwhelmed brain started to record all the information provided at a highly accelerated speed.<\/span><\/p>\n

\"calculator-placed-over-stack-of-usa-dollars\"I actually remember my first call very well. I was so nervous I forgot my name. It was the first time I took this kind of responsibility for the experience of a total stranger and, to my own surprise, this person was very nice and polite to me. Now that I think about it, I realize he could sense my anxiety, so he decided to go easy on me.\u00a0<\/span><\/p>\n

After a couple of months of working and gaining new experience, I started to feel like I was ready for something more than just solving small problems and making little inconveniences more convenient for our clients. I wanted to plunge into the world of dedicated players, who actually invest a lot into their playing time and take it all very seriously.\u00a0<\/span><\/p>\n

So, after thorough consideration, I announced to my supervisor that I was ready to become an Account Manager and help our clients get a better playing experience. So, basically, all I needed to do was to apply for the position and pass a test. By that time, I was no longer nervous and I knew very well what I was doing, so passing the test was a piece of cake for me.\u00a0 In a few days, the results came back, and I got the position!<\/span><\/p>\n

I was very excited to start this new chapter, so I employed all my enthusiasm and creativity to become the best Account Manager ever. The actual surprise and delight came later when I was assigned a couple of my first special clients, and one of them was that first person I spoke to being a Customer Support Representative! I found out that after talking to me, he created an account and started playing on a regular basis at Eclipse!<\/span><\/p>\n

Well, long story short, I do really enjoy my job and I feel like this is a place I belong to. I start each working day knowing that even if there\u2019s any problem or a grumpy unsatisfied customer, I possess enough knowledge to solve it all and I have gained enough experience to be confident about what I\u2019m doing.<\/span><\/p>\n

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*Bonus terms: The code <\/span><\/i>OLIVIA<\/i><\/b><\/span> is valid only once for new players only, PTX50, max cashout is $50. The code <\/span><\/i>BESTMANAGER<\/i><\/b><\/span>\u00a0 (285% slots match) is valid on the deposit of $90+, a $5 Free Chip is valid only after the deposit was made, PT X50, max cashout X5.\u00a0<\/span><\/i><\/p>\n<\/span>","protected":false},"excerpt":{"rendered":"

My name is Olivia, and I decided to share my story about how I became an Account Manager at Eclipse. First of all, don\u2019t mind the title of the article: it all took me a little bit more than 10 days, but I liked the pun with my favorite rom-com movie title.\u00a0 It all started […]<\/p>\n","protected":false},"author":5,"featured_media":1634,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":[],"categories":[174],"tags":[],"yoast_head":"\nHow to Become an Account Manager in 10 Days - Eclipse Casino Blog<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.eclipsecasino.com\/blog\/how-to-become-an-account-manager-in-10-days\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"How to Become an Account Manager in 10 Days - Eclipse Casino Blog\" \/>\n<meta property=\"og:description\" content=\"My name is Olivia, and I decided to share my story about how I became an Account Manager at Eclipse. 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